No. We do not accept walk-ins. Once connected via the Health Connect Registry, our team will contact you to set up an initial face-to-face appointment. Subsequently, patients already connected to a healthcare provider will be able to book an appointment online via this site.

Yes, our medical team takes on new patients. To do so, you need to register on the Health Connect Registry system. It is important to specify the French language in the preferences. For more information about registering with the Registry or updating your file, please visit the dedicated page on the RésoSanté C.-B. website ("Health Connect Registry" tab).

We are open Monday to Friday from 09:00 am to 5:00 pm, by appointment only.

Whether virtual or in-person, most services offered at Santé Ouest are covered by the MSP (Medical Services Plan).

Please note, however, that some specific medical or nursing services may not be covered. Don't hesitate to ask us for more information.

SkyTrain construction work is causing major disruption to traffic and parking around West Broadway, whatever your mode of transport.

If you're coming by car, choose the streets north of West Broadway (8th, 7th, etc.), where you'll find free parking (2 hrs).

To get to Santé Ouest, walk along West Broadway from Maple Street on the north side.

For further details, please consult the map below.

Santé Ouest is located at 2025 W Broadway, at the corner of Maple Street. Bus 99 takes you to the Broadway @ Arbutus stop, a 3-minute walk away.

A community health center (CHC) is a non-profit organization that provides basic health care and health promotion programs adapted to the needs of local communities.

The operation of a community health center is based on several key principles, aimed at providing accessible, patient-centered health care tailored to each individual's specific needs. A team of providers will work with the patient to determine his or her goals of care, and ensure that he or she has access to the services and support he or she needs to achieve his or her health and well-being goals.

No. The Santé Ouest francophone community health center offers bilingual services in French and English. Although the center is open to all, certain groups will be prioritized, notably those without a family doctor or those belonging to vulnerable groups. Health care will be offered in person and virtually, helping to reduce inequalities in access to health care.